Our Privacy Policy
Effective date: 18/8/25
At Organic Bio Life, your privacy matters. This policy explains how we collect, use, and protect your data when you visit our website, place an order, or engage with our content.
1. Who We Are
Organic Bio Life is a UK-based wellness brand offering supplements and holistic health resources online. If you have any questions about how we handle your data, feel free to contact us: Email: info@organicbiolife.com
2. What We Collect
We may collect and process the following personal data:
- Contact details: name, email, shipping/billing address
- Order information: products purchased, delivery instructions
- Payment details: processed securely via Stripe, PayPal, or similar (we never store full card data)
- Device data: IP address, browser, device type, and how you interact with the site (via cookies/analytics)
- Marketing and advertising data: information about how you found us, which ads you clicked, and your interactions with our marketing campaigns
3. How We Use Your Data
We use your information to:
- Process and deliver your orders
- Provide customer support and updates
- Send you emails about products, offers, or wellness content (if opted in)
- Improve website performance and user experience
- Measure and optimize our advertising campaigns across Google and Pinterest
- Track conversions and sales to understand the effectiveness of our marketing
- Create targeted advertising to show you relevant products and offers
- Build customer profiles for better personalization (where consented)
- Meet legal or tax obligations (e.g. keeping records of sales)
4. Third-Party Services and Marketing Partners
We only share your information with trusted partners when necessary, such as:
- Payment processors (e.g. Stripe, PayPal)
- Delivery providers (e.g. Royal Mail, couriers)
- Website hosting and analytics platforms (e.g. Google Analytics)
- Advertising platforms including Google Ads and Pinterest for campaign measurement and targeting
- Social media platforms for advertising and retargeting purposes
Important: These advertising platforms may use your data to show you relevant ads across their networks and partner websites. We never sell or rent your data.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Help the website run smoothly and remember your preferences
- Understand how visitors use the site through analytics
- Track advertising performance and measure conversions from our marketing campaigns
- Enable remarketing so we can show you relevant ads on other websites and platforms
- Optimize our advertising by understanding which campaigns drive sales
Types of tracking we use:
- Google Ads tracking to measure conversions and optimize advertising campaigns
- Pinterest tracking to understand how our Pinterest marketing performs
- Analytics cookies to improve website performance
- Marketing cookies for targeted advertising and retargeting
You can manage cookie settings in your browser at any time, though some functionality may be limited if you disable certain cookies.
6. Your Rights Under UK GDPR
You have the right to:
- Access the personal data we hold about you
- Update or correct your information
- Request the deletion of your data
- Withdraw consent to marketing at any time
- Opt out of targeted advertising through your browser settings or platform preferences
- File a complaint with the UK Information Commissioner’s Office (ICO)
To opt out of targeted advertising:
- Google: Visit Google Ad Settings
- Pinterest: Visit your Pinterest privacy settings
- Browser: Enable “Do Not Track” or use ad-blocking extensions
To exercise your rights, please contact us at info@organicbiolife.com.
7. Data Retention
We only keep your personal data for as long as needed to complete your order, provide customer service, or meet legal requirements (e.g. tax records). Marketing and advertising data is retained for up to 2 years to optimize campaign performance, unless you request deletion sooner.
8. International Data Transfers
Some of our third-party partners (including Google and Pinterest) may process your data outside the UK/EU. We ensure appropriate safeguards are in place to protect your data in accordance with UK GDPR requirements.
9. Updates to This Policy
We may occasionally update this Privacy Policy. Any changes will be posted on this page with an updated effective date.
For questions about this policy or your data rights, contact us at info@organicbiolife.com