Returns & Refunds Policy
Last updated: 31 October 2025
Thank you for your purchase. We hope you are happy with your order. However, if you are not completely satisfied for any reason, you may return it to us for a refund. Please see below for more information on our return policy.
Returns
All returns must be postmarked within thirty (30) days of the purchase date. Returned items must be in new and unused condition, with all original tags and labels attached.
Return Process
To return an item, place it securely in its original packaging and mail your return to the following address:
Organic Bio Life
Attn: Returns
75 Doulton House, 11 Park Street
London, SW6 2FS
United Kingdom
Return shipping charges will be paid or reimbursed by us.
Refunds
After receiving and inspecting your returned item, we will process your refund. Please allow at least five (5) days from the date we receive your item for processing. Refunds may take 1–2 billing cycles to appear on your credit card statement, depending on your provider. You will receive an email confirmation once your refund has been processed.
Exceptions
For defective or damaged products, please contact us using the details below to arrange a refund or exchange.
Please note:
Sale items are final sale and cannot be returned.
Questions
If you have any questions concerning our return policy, please contact us at:
info@organicbiolife.com